Privacy Policy
Last Updated: October 25, 2025
At KineticBI, LLC ("KineticBI," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kineticbi.com (the "Site") and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email at hello@kineticbi.io
- Request product information or demonstrations
- Subscribe to our newsletter or updates
- Create an account or use our services
This information may include: name, email address, phone number, company name, job title, number of communities managed, and other business-related information.
Usage Data
We automatically collect certain information when you visit, use, or navigate the Site. This information may include: IP address, browser type and version, device information, operating system, referring URLs, pages viewed, time and date of visits, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our Site and collect information. We use Google Tag Manager for analytics purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect or receive to:
- Respond to your inquiries and provide customer support
- Send you product updates, marketing communications, and promotional materials
- Improve and optimize our website and services
- Analyze usage trends and user preferences
- Detect, prevent, and address technical issues and security concerns
- Comply with legal obligations and enforce our terms and policies
- Develop new products and features relevant to homebuilders
3. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery, hosting services, analytics providers, and customer support tools.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, and that of our users or others.
We do not sell your personal information to third parties.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Restriction: Request restriction of processing of your personal information
To exercise these rights, please contact us at hello@kineticbi.io.
7. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at hello@kineticbi.io.
8. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), we process your personal information based on legitimate interests, contractual necessity, or your consent. You have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to lodge a complaint with a supervisory authority.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: